Welcome to the FAQ's page!! 

If you still have a question after reading this page, please email us!

Q.  How much do you charge for your templates?
A.  That depends on which template you are interested in.  To see all of our
      options along with pricing information, please visit out Templates page.

Q.  If I choose to have DC Web Design complete my template, how much will it
      cost and how long will it take?
A.  Again, it is going to depend.  It will all come down to how much customization
      you need, how many products you are going to offer for sale, and so on.  They
      will be able to work with you to give you an estimate before they begin work.

Q.  What happens if I change my mind and decide not to have DC Web Design
       complete my template?
A.  No problem!  If you change your mind and wish to purchase the template, the
      amount you paid for that option will be applied to the template purchase
      option and you only need to pay the difference!

Q.  Which shopping cart system will DC Web Design implement on my page?
A.  DC Web Design only offers integration with Paypal shopping carts.  For new
      business we have found that Paypal is the easiest and one of the most cost
      effective ways to begin accepting credit cards.

Q.  I chose to purchase the template.  How do I edit it?
A.  If you are trying to edit it yourself, you will need to have some way to edit
      HTML.  If you are good with code, you can do this in something as basic as
      Notepad or MS Word.  If you are not good with code then you'll need an
      HTML editor.  Of course you can also hire your own web designer who can
      finish the templates for you.

Q.  I am good with HTML myself... why do I need to buy your templates?
A.  Easy answer is that you likely do not.  If you are that good with creating
      websites you do not need our template.  In fact, we would prefer you did NOT
      purchase our templates as they are not really designed for someone like you.
      We aim our products more towards the beginner/intermediate internet user
      who has never had an e-commerce business before.

Q.  I have changed my mind and would like a refund.  How can this be
      processed?
A.  Due to the nature of our business model, we do not offer refunds on our
      templates.  If there is an issue we would be happy to assist you.  If you need
      advice on some other subjects, we are happy to point you to one of our sister
      companies who can help you get over that hurdle and get you up and
      running!

Q.  How do you deliver the materials included with my purchase? 
A.  That will depend on which option you choose.  If you are having DC Web
      Design finish your template you will receive an email with the
      documentation.  If you purchased the template, you will receive an email with
      everything (HTML and documents) plus you have the option of purchasing a
      CD.

Q.  If I purchase a template for you and complete them on my own, do I need to
       leave the link to DC Web Design on the bottom of my pages?
A.  You do not, however, if you do leave them there and you email us when you
      are up and running, after we verify the link is still valid and working we will
      add your business to our Links section on DCSC Enterprises site which
      means advertising for you as well!!  It's basically a link swap which is very
      common with e-commerce businesses.